IACT (Internal Automated Computer Technician)

Background

PCs in-use topped 900M units worldwide in 2005 and expected to be well above 1 Billion by end of 2006. The U.S. has a large PC usage lead with over three times as many PCs as the second place Japan. The U.S. accounts for over 25% of all PCs in-use compared to 4.6% of worldwide population. PCs in-use growth is slowing, but the U.S. is on track to have more PCs in-use than people in five or six years.  In-use growth will continue because the PC is expanding its domain with new product categories such as Media Center PCs, tablet PCs, Ultra-Mobile PCs and handheld PCs. The rapid growth of mobile PCs is the major reason for current and future PC expansion.

Top 15 Countries In PCs In-Use Year-end 2005
Country	PCs In-Use (#Million)	Share %
1. U.S.	230.4	25.49
2. Japan	73.66	8.15
3. China	63.52	7.03
4. Germany	50.42	5.58
5. UK	38.62	4.27
6. France	32.40	3.58
7. South Korea	28.38	3.14
8. Italy	25.96	2.87
9. Canada	23.77	2.63
10. Russia	22.76	2.52
11. Brazil	22.40	2.46
12. India	16.98	1.88
13. Australia	14.62	1.62
14. Mexico	12.79	1.41
15. Spain	12.01	1.33
Top 15 Total	668.6	73.96
Worldwide Total	903.9	100.0

PCs per capita in the U.S. have reached 78% and will remain higher than cell phones for a few more years. USA and Canada are the only countries that have more PCs in-use than cell phone subscribers. Worldwide PCs in-use will surpass 1B in early 2007.

More information is available in “Computers In-Use by Country”, a new market research report by Computer Industry Almanac. The report estimates and forecasts the number of PCs in-use for 57 countries and the six main regions of the world for 1990 through 2011. The report also has estimates of notebook PCs in-use by country.

PC Usage Reality

Up to one billion PCs are in use today and their users go through real life dilemmas when their PC crashes (freezes) due to viruses or other conflicts.

Confidential Data

The dilemma begin when a PC user encounters a frozen PC, the first reaction is a sudden panic about confidential data.

Brand name PC manufacturers have a Protection Legislation which makes it clear that the end user must “take appropriate steps” to save their data in a removable media. For example, Dell’s policy on returned hard drives:

“Dell does not have responsibility for any of the data you place on a hard drive you return to Dell; however, Dell endeavours to overwrite the data or, in some cases, destroy the hard drive. No data removal process leaves a hard drive or computer as free from residual data as a new product. Dell makes no recommendations regarding your security needs or representations regarding the effectiveness of one method of data removal over another. You are responsible for your data. Before you ship product(s) to us, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information”.

Most manufacturers make the same kind of statement. The reason for this is simple - the major manufacturers subcontract PC repair to smaller companies and they in turn often subcontract to others who then have access to confidential data that is on the hard drive.

The end user does not only lose data when PC crashes, but also risk having their confidential data fall into the wrong hands.

Downtime

The second dilemma is downtime. Software problems (such as viruses and crashes) are not covered by manufacturer’s warranty and the end user will have to endure several days without a PC while it is being repaired.

Repair Costs

The third dilemma is repair costs. Repair costs do not often reflect the actual work done on the PC. Repair shops charge upward of $25 to just look at the PC (Bench Fee) and the rest is up to technician’s experience and priorities. The technician may take an hour to repair the PC or up to 6 hours with a price tag that ranges from $45 to $150 an hour. The technician may also have other priorities than that of the customer and decides to charge an additional cost for “replacing” a component, or even components, that are in good working condition and end up in the shop’s inventory for future replacement on other client’s PC’s.

Real Cost of PC Repair

The cost for repairing a PC has three price tags:

1- Data Loss

2- Down Time

3- Repair Cost

There is no price tag on lost Confidential Data or personal data that cannot be replaced.

Downtime cost varies according to PC usage. Downtime for a travel agent is by far more costly than that of a PC gamer.

Repair Costs are often viewed through a worst-case scenario approach. A repair shop can charge $300 for a simple repair but can claim that the customer is lucky because the shop managed to “salvage” major components that would otherwise cost an additional $200.

If we were to use a magic wand that eliminates Data Loss, Down Time and Repair Costs then that wand is IACT.

IACT: The Magic Wand

It is hard to imagine a vehicle that serves you without the need for gas, oil change, engine tune-ups or new tires.

It is equally as hard to imagine a computer that serves you without the need for repairs and without downtime or data loss.

IACT is a simple solution that eliminates the need for human technicians because it is smarter than a human technician and can fix a PC whenever needed, in the comfort of the home or office.

IACT is NOT a program that installs on PC's operating system. IACT is a stand-alone Operating System that runs from the CD-ROM regardless of PC’s operating system.

IACT is an ingenious CD-ROM that can fix desktops and Laptops in a few minutes. The real magic of IACT is the fact that none of the important data or saved files will ever be lost even if the entire operating system is accidentally wiped out.